Trust & Transparency with Your Public Mastering Winter Ops Communication

The key to effective winter operations lies in transparent communication with the media, officials, and citizens. Our recent webinar delved into strategies that public works departments can use to foster trust and ensure transparency during winter weather events.

Join speakers Lisa Hiebert, Public Information Officer at St. Paul Public Works and Brendan Ford, GIS Specialist for D.C. Public Works as they share stories and lessons learned on developing communications strategies that keeps the community well-informed on-the-ground efforts, even during challenging conditions.

Here’s what you’ll learn from the webinar:

How to reduce information disconnect by creating open lines of communications
Strategies to humanize public works communication
Insights from St. Paul’s communication approach
How public-facing technology can enhance transparency
Tips from D.C’s strategy for lowering service questions and complaints

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