Get invaluable insights into customer engagement

Released: Aug 08, 2023 |

Length: 26 pages |

Language: English |

Resource: Whitepaper

The latest Vonage Global Customer Engagement report, based on nearly 5,000 respondents in 11 countries, is full of tips to help you navigate the ever-changing world of customer expectations.

Tell-all stats and actionable next steps

Age-old customer frustrations at how businesses communicate – or don’t – remain. And customers have had enough. In fact:

Three out of four customers will stop buying because of bad experiences
Half of those only need a single negative incident or two to do so

Luckily, there are steps you can take to elevate your customer engagement game, such as implementing AI-enhanced omnichannel retail. Dive into our Global Customer Engagement Report now for a wealth of invaluable insights.

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